Sensitivity Basic Skills

Sensitivity Basic Skills

Step 1: Express interest and concern for others, especially when they are having problems. 

• Rationale: If you help others, they are more likey to help you. 
• Helpful Hints: 
• If you see someone in trouble, ask if you can help.
• Sometimes, just showing you care is enough to help a person get through tough times. 

Step 2: Recognize that disabled people deserve the same respect as anyone else. 

• Rationale: A disability does not make a person inferior. Helping people with disabilities without ridiculing or patronizing them shows that you believe all people are equal, although some people need a little extra assistance. 
• Helpful Hints: Being ready to help a disabled person when needed by doing such things as holding open a doors, carrying a package, giving up your seat. 
• Don't stare at disabled people or make comments about their special needs. 

Step 3: Apologize or make amends for hurting someone's feeling or causing harm. 

• Rationale: Saying you're sorry shows that you can take responsibility for your actions and can admit when you've done something wrong. 
• Helpful Hints: You can harm someone by what you fail to do, just as easily as by what you can do. Some examples are breaking a promise or not sticking up for someone who is being picked on. 
• If you hurt someone, apologize immediately and sincerely. 

Step 4: Recognize that people of different races, religions, and backgrounds deserve to be treated the same way as you would expect to be treated. 

• Rationale: Treating others equally shows that although people are different, you believe that it shouldn't matter in the ways you treat them. 
• Helpful Hints: Don't make jokes and rude comments about the color of someone's skin or what he or she believes. 
• Some people have different customs for doing things. Some people have more money than others. No matter, all people should be treated the same.